Refund & Cancellation
We believe that you will be pleased with your purchase from www.touchlcdhouse.com . we stand by our great products and prices, your orders are covered by the following.
If you purchase a product and find within 72 hours the price has dropped, we will refund the difference.
Have you seen the same product listed commercially somewhere else online? Tell us and in most cases, we will beat the price.
If you fill in the wrong customer shipping address. If you have used the wrong address contact us as soon as you realize as once it is shipped we cannot change it.
|Type of repair||Applicable charges (Buyer)||What to do|
|1. Incorrect Item Received. Unused condition; Please follow the warranty process and contact our Support Center and return within 7 days of the order being received; No damaged or defective on product acceptable. (Need send back all parts) ||Customers must pay the shipping fees for returning||Return your defective TOUCH LCD HOUSE items, free of damage and in its original condition, |
please return the items to below
Attn: A/20 Rajindra Jaina Tower Wazirpur Indl Area Ashok Vihar Delhi - 110052
Tips: Recommend to send it With Original Packaging by Post to avoid Damage, thanks
|Discount deal Situation|
|1. Ordered product with the mistake, no damaged or defective on product acceptable. .(Need send back all parts)|
|2. No damaged or defective on product acceptable. (Need send back all parts)|
|Repairable, Non-Refundable Situation|
|1. Artificial factor |
2）Misuse, unofficial firmware or software modifications or any others causes of damage are not covered;
3）Drops or falls
4）Water damage: Being dropped in water; Rain, fog or mist droplets; Spilling liquid on the phone
5）Other Man-made damage
|Return shipping fees; Reship fees; Repair cost||The TOUCH LCD HOUSE Shop will send your items for repairing and will provide you with an estimate for additional costs when repairing|
|2. Any scratch or damage on packaging and appearance.|
|3. Any scratch or damage on the screen and motherboard, or other unauthorized third-party repairs.|
|4. Packages and accessories were not included when to send back.|
|5. Has been discontinued and that has used more than a month.|
|Non-Repairable, Non-Refundable Situation|
|1. Not order from us.|
|2. Expired warranty or issues not covered by the Manufacturer’s Warranty.|
|Other warranty and return policy for the special product will be provided in the product catalog, please read the following Product Warranty Terms and Conditions key note carefully.|